Shipping policy

Welcome to Xeboi, your premier destination for high-quality products for both men and women, available worldwide. We pride ourselves on delivering top-notch customer service and ensuring a seamless shopping experience. Please take a moment to review our shipping policy to understand our processes and commitments better.

Order Processing and Delivery Time:

Your product will be prepared for shipment upon final order confirmation and successful payment clearance. Standard delivery typically takes 15 to 20 business days to reach your destination. We understand the importance of timely delivery, so we offer an urgent delivery option. With our expedited shipping, you can expect your order to arrive within 8 to 10 business days.

Free Shipping and Expedited Options:

Xeboi offers free shipping across the globe for all standard deliveries. However, if you require urgent or expedited delivery, charges will apply. Our expedited shipping option ensures your product reaches you swiftly within 8 to 10 business days.

Order Confirmation and Tracking:

We believe in keeping you informed every step of the way. Upon placing your order, you will receive a confirmation notification detailing your order and relevant information. This notification will serve as confirmation that your order has been successfully registered. Not receiving such notification indicates that there might have been a technical issue or error during order placement.

Approximate Delivery Time and Communication:

For the most accurate delivery time estimate, refer to the email you receive post-confirmation. This email will provide the expected delivery timeframe based on your location.

Providing Accurate Details for Expedited Delivery:

We rely on you to provide accurate contact information, shipping address, and other relevant details to ensure a swift and accurate delivery. You must furnish us with your permanent residential address for shipping purposes. In cases of incorrect information, your order will only be processed once you receive a confirmation notice, and you may need to place the order again.

Trusted Delivery Partners:

At Xeboi, we prioritize your satisfaction. We’ve partnered with reliable and experienced courier services like FedEx, DHL, Skynet, and more. Once your product is dispatched, you will receive an email containing tracking and shipping details, enabling you to monitor your order’s journey. If you cannot be present for delivery, you can authorize someone else to receive the product on your behalf.

Global Shipping from Multiple Locations:

Xeboi operates internationally, with regions including Asia, the USA, the UK, and Europe. Regardless of your product’s origin, it will undergo a thorough quality check by our Quality Control Team. To expedite the delivery process, we ship orders overseas as needed. If you encounter any issues with the product or are dissatisfied, refer to our Return and Exchange Policy for guidance.

No Worries with Lost Parcels:

If you cannot receive your product or track it according to the provided schedule, rest assured. We have a policy to restore your credits to your credit card PayPal account or initiate a replacement shipment.

Thank you for choosing Xeboi. Your satisfaction is our priority, and we’re committed to delivering quality products while ensuring a smooth shopping experience. If you have any questions or require further assistance, please don’t hesitate to contact our customer service team. Happy shopping!

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